1. Plans Covered

GiveMeImage offers a Free plan and two paid subscriptions: Studio Monthly and Studio Yearly. The Free plan has no subscription charge and is therefore not eligible for a refund. Paddle acts as the Merchant of Record for paid GiveMeImage subscriptions and handles payment processing, taxes, receipts, and approved refunds.

2. How to Request a Refund

Submit your refund request as soon as possible. Paddle may consider discretionary refund requests submitted within 14 days of the transaction date. Different or additional refund and withdrawal rights may apply under applicable consumer law.

You can request a refund using one of these methods:

Email support@givemeimage.com from the email address used for your purchase and include the Paddle transaction or receipt number, charge date, plan, and reason for the request.
Use the support or transaction-management link in your Paddle receipt, or visit paddle.net and select the refund-request option.

We may ask for information reasonably needed to locate the transaction and understand the issue. Requests are subject to Paddle's verification and approval process.

3. When a Refund May Be Considered

Refund requests are reviewed case by case. Relevant circumstances may include duplicate or incorrect charges, verified technical issues that materially prevented use of the paid service, accidental purchases reported promptly with limited usage, and other circumstances where Paddle, GiveMeImage, or applicable consumer law determines a refund is appropriate.

Submitting a refund request does not guarantee approval and does not limit any mandatory rights you may have under applicable law.

4. Renewals

Studio Monthly renews monthly and Studio Yearly renews annually until cancelled. Renewal charges are treated like other subscription charges and are not automatically refundable. If you did not intend to renew, submit a refund request promptly after the renewal charge. The request will be reviewed case by case under this Policy, Paddle's policies, and applicable law.

5. Cancelling a Subscription

You can cancel through your GiveMeImage account settings or through the subscription-management link provided by Paddle. Cancellation normally takes effect at the end of the current paid billing period, prevents future renewals, and lets you keep paid access until that period ends. Cancelling does not automatically refund the current period or any previous charge. A separate refund request is required.

6. Approved Refunds and Timing

Approved refunds are processed by Paddle to the original payment method where possible. Paddle states that eligible refunds are processed within 14 days after approval. Your bank or payment provider may need additional time to post the credit; card refunds commonly take about 3–5 working days after processing. Access associated with a refunded charge may end when the refund is issued.